✉ carvenzaholdings@gmail.comMelbourne, AustraliaMy Carvenza

CARVENZA · DRIVE. RENT. IMPORT.

Rental Terms

CARVENZA RENTAL AGREEMENT — BUSINESS AND LEGAL REVIEW REQUIRED
Carvenza Holdings Pty Ltd | ABN 47 700 683 629 | Melbourne, Australia
Contact: carvenzaholdings@gmail.com. Online enquiries can be submitted 24/7; pickup and return are by confirmed arrangement.

1. Eligibility and application
The renter must be at least 18 and hold a current licence legally valid for the vehicle and its intended use. Approval also depends on Carvenza's insurer accepting the driver; the minimum application age is not a promise of insurance eligibility. Supply a valid email, contact phone, residential address, licence, passport, visa/VEVO evidence where applicable and reasonable proof of address. Carvenza reviews documents and may reject an unreadable, expired, inconsistent or insufficient document and request a specific replacement or additional evidence. Do not upload unnecessary information. Approved drivers and licence details are recorded in the final rental schedule.

2. Vehicle and authorised drivers
The schedule identifies the actual vehicle, registration/VIN, condition, agreed pickup/return dates and authorised drivers. Carvenza states that vehicles supplied will have a valid roadworthy certificate and applicable commercial passenger vehicle registration/requirements; vehicle-specific records and validity must be checked before handover. Tell Carvenza about any additional driver and obtain written approval before they drive. Unauthorised driving is a breach; any remedy depends on the agreed terms, applicable law, insurance cover and the circumstances. This is not an automatic unlimited penalty.

3. Rates, initial payment and weekly payment cycle
Advertised rates are A$220/week for the 2019 Prius, A$240/week for the 2021 Prius and A$190/week for the 2019 Vitz; a negotiated rate confirmed in the customer's schedule takes precedence. Minimum rental is one week. There is no kilometre limit. Bond is A$500. Before pickup, pay the approved first week's rent plus the bond: at advertised rates A$720 for the 2019 Prius, A$740 for the 2021 Prius, or A$690 for the 2019 Vitz respectively. The schedule states GST treatment and the exact approved amount. Further weekly rent is paid in advance of the period it covers. The customer may request a weekly payment weekday, subject to Carvenza confirming the first due date and each covered period. No payment is described as payment in advance if it is collected in arrears or halfway through the period it pays for. Bank processing lead times must be allowed. A payment authorisation or pending Direct Debit is not cleared payment. Extensions need written approval before the return time. Bond return timing, late return, cancellation and refund conditions must be completed in the final schedule before acceptance.

4. Use and care
Drive safely, lawfully and within licence/insurance conditions. Keep the vehicle secure and exercise reasonable care. Do not race, use it unlawfully, sublet it or smoke in it. Obtain approval for commercial/rideshare use, interstate travel, towing or off-road use and record any permission in the schedule. Stop safely for serious warning lights or a fault, and contact Carvenza/roadside assistance promptly. Do not authorise non-emergency repairs without approval. Approved assistance and emergency contact details must be given before handover.

5. Cleaning and fuel
Return the vehicle reasonably clean, with its keys and accessories and the fuel level agreed in the condition report. A normal cleaning charge of A$100 or deep cleaning charge of A$150 may apply where cleaning beyond the agreed return standard is actually needed and substantiated. These are alternative cleaning levels, not automatically cumulative charges or charges regardless of condition; ordinary wear is assessed fairly. Fuel shortfall is charged for the fuel reasonably required to restore the agreed level, plus the disclosed A$20 administration fee where Carvenza undertakes the refuelling. Explain deductions and provide supporting information before finalising the account.

6. Insurance, accidents and breakdowns
Carvenza intends to provide comprehensive insurance and 24/7 roadside assistance. The actual insurer, policy cover, exclusions, age/use restrictions, excess and assistance contact must be supplied in the schedule. Cover is subject to the real policy; this template is not an insurance certificate. If an incident occurs, prioritise safety, call emergency services where needed, obtain details/evidence, notify Carvenza promptly and report to police where required. Customer-caused damage, misuse or a causally related breach may lead to lawful, substantiated costs not met by insurance. Damage covered by insurance is handled under that cover and the disclosed excess arrangements. Customers are not automatically liable for every mechanical breakdown, pre-existing defect or loss regardless of fault. Liability, towing and recovery costs depend on the cause, applicable consumer rights, insurance and agreed terms. Do not continue driving where unsafe or where it could worsen damage.

7. Fines, tolls and return
The renter is responsible for lawful tolls and infringements relating to their or an authorised driver's use during the rental, subject to nomination and dispute processes. Only disclosed, lawful administrative charges may apply. At pickup and return, complete a condition/fuel report and distinguish pre-existing damage and fair wear from new damage. Carvenza will explain evidence for proposed charges or bond deductions. Return by the agreed time/location and contact Carvenza if delayed. Fees not specified in the final schedule are not invented by this template.

8. Privacy and records
Read the Carvenza Privacy Policy. Application documents are restricted and encrypted in the website database. You may be asked to replace a specific document. The site retains an exact accepted agreement snapshot, typed signature, acceptance time and account ID; the same agreement PDF is emailed to your recorded email and Carvenza's email. Identification images are not emailed as agreement attachments. Contact Carvenza for access/correction requests. Finalise retention periods and service provider details before live use.

9. Consumer rights and disputes
Nothing excludes rights or consumer guarantees that cannot lawfully be excluded. Changes to an agreed rental schedule require agreement, and signed versions are not silently rewritten. Contact Carvenza for questions or disputes. Fees, deductions, breach responses and remedies must be reasonable, supported and consistent with applicable law. Carvenza must review this document against its actual insurer and operations before enabling agreement acceptance.

10. Electronic acceptance
Read the complete schedule and terms, enter your full legal name and expressly accept. The site records your acceptance against that exact version. This is typed electronic acceptance, not a drawn signature, government identity certification or third-party digital-signature certificate. You can download the accepted PDF from My Carvenza; email delivery depends on the configured mail service.

CONTRACT-FIRST BOOKING AND RECORDS
Application submission does not reserve a vehicle or confirm a booking. Carvenza reviews documents and two customer references, confirms the final price, approved dates, additional services and actual insurance arrangement, then publishes the agreement. The customer signs it and Carvenza approves that exact version before any new payment can be initiated. Bank transfer requires separate permission and independent verification of funds. Direct Debit authorisation and pending processing do not mean received money. Booking confirmation requires all approvals and verified required upfront payment. A numbered payment receipt is issued for verified receipts; rent, security bond and additional charges are recorded separately. An extension is a separate request requiring approval and signature; the original return time remains until it is confirmed. If requesting own insurance, provide insurer, policy number, expiry and certificate for manual approval. Carvenza's insurance benefits are excluded only as expressly specified in the approved schedule; statutory rights remain. Obtain permission before providing another person's reference details. References, insurance documents, payment history and extension records are used for assessment and administration and follow this notice's access, security, retention and complaint provisions. Weekly GoCardless collections use the agreed finite schedule and active mandate; extra fees are not debited merely because a mandate exists. Service-provider and retention details must be completed before launch.

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